Privacy Policy

Introduction

At our ABA Billing Service, we are committed to maintaining the confidentiality, privacy, and security of the personal and healthcare information entrusted to us. This privacy policy outlines how we collect, use, disclose, and protect your information.

Information We Collect

Patient Information: We collect and process personal and demographic information from patients, including names, addresses, contact details, and insurance information.

Client Information: For clients, we collect information necessary for billing and claims processing, such as insurance policy details, service records, and financial information.

Website Visitors: When you visit our website, we may collect non-identifiable information such as IP addresses, browser types, and cookies.

How We Use Information

We use the collected information for the following purposes:

Billing and Claims Processing: To accurately bill for services and process insurance claims.

Compliance: To ensure compliance with healthcare regulations, including HIPAA.

Communication: To facilitate communication with clients and patients regarding billing and insurance inquiries.

Data Analysis: To analyze data and improve our services, including reporting and analytics.

Information Security

We take data security seriously and have implemented safeguards to protect your information. These include access controls, encryption, and regular security audits.

Data Sharing

We do not sell, trade, or rent your information to third parties. However, we may share necessary information with healthcare providers and insurance companies while providing billing services.

Your Rights

You have the right to request access, correction, or deletion of your personal information. To exercise these rights, please contact us.

Changes to the Privacy Policy

We may update this privacy policy to reflect changes in our practices. The updated policy will be posted on our website with the effective date.

 

1. Collection of Personal Information:
At ABA Billing Service, we value your privacy. When you use our services, we may collect certain personal information such as your name, address, contact details, payment information, and other related data. This information is collected to provide efficient billing services and optimize our offerings to suit your needs better.
1. Generating accurate invoices and billing statements
2. Providing customer support and addressing inquiries
3. Processing payments and financial transactions
4. Conducting internal research and analytics to improve our services
5. Ensuring compliance with legal and regulatory requirements
6. Sending periodic updates, promotional materials, and marketing communications (with your consent, where required by applicable laws)
7. Protecting our rights, interests, and the security of our customers and employees
2. Protection of Personal Information:
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. We have implemented industry-standard security practices and employ encryption technologies to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
1. We have our trusted service providers who assist us in delivering our services (e.g., payment processors, IT support providers, etc.), but only to the extent necessary for them to perform their services.
2. When required by law, regulation, legal process, or governmental request
3. In connection with a merger, acquisition, or sale of all or a portion of our business
4. With your consent or at your direction
3. Retention of Personal Information:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a more extended retention period is required or permitted by law. Once the information is no longer necessary, it will be securely deleted or anonymized.
4. Children's Privacy:
Our services are not for individuals under 18 ("Children"). We do not knowingly collect personal information from Children. If you are a parent or guardian and become aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a Child without verification of parental consent, we will take steps to remove that information from our servers.

If you have any questions or concerns regarding our privacy policy or handling your personal information, please feel free to contact us using the contact information provided on our website. We are committed to addressing any issues promptly and transparently.